Quick Start Guide for Special Event Planning in Intterra


In order to make an entire event appear on your Intterra operational map, you need to keep in mind how our Special Event Planning tools work together.  Follow these steps:

  • Place an Event on the map.  This will open the editing dialog.
  • The most important field is the Event Name because this is how you associate all of the features that are pertinent to the event.


  • Next, fill in the Event Times, found on the Timing tab.  These fields drive the status of the event and ensure that all associated features have the same status.


  • NOTE:
    • Times MUST be sequential.  If any time (from top to bottom) comes after the next time, the entire event will go into an Other status.
    • The timer tools that are responsible for updating the status run ONCE per hour, four minutes past the hour mark – this is to make sure that anything set at the top of the hour gets included with the tools.
    • When looking at the display service, these times will be in UTC.  When looking at the editing service, these times will show local time.  The time tools display in UTC so that your event will show on the map at the right time for your time zone.

  • Timing Definitions:
    • Date Planning Starts – Moves all associated features into a Planning status.
    • Date Setup Starts – Moves all associated features into a Setup status.
    • Date Event Starts – Moves all associated features into an In Progress status.
    • Date Event Ends – Moves all associated features into a Teardown status.
    • Date Teardown Ends – Moves all associated features into a Complete status.
                      The Other status indicates any errors in time/date entry.

  • Generally, users will only have an In Progress event displayed on their operational map, so it is our recommendation that you set the Date Event Starts time to a few hours earlier than the actual start.

  • Next, build out the event and associate the features.  You’ll add a Special Event Point, Line, or Area.  Then, in the editing dialog, the Event Name field will turn blue.  Hit the dropdown button and select your Event.


  • Once you do, you’ll notice several fields autofill with the information you previously added for the Event (Site Address, Event Number (for the case of multiple events/multi-agency response), Commanding Agency, Contact Name, Contact Phone, Contact Email).  This helps to reduce duplicate typing and can always be overridden should a specific feature have a different commanding agency than the event itself.

  • Once all features are associated, simply wait until four minutes past the hour you’ve set.  Everything will then be moved into the next status and one of five display services.